Website Support & IT

Keep your website fast, secure, and problem‑free

We handle updates, backups, monitoring, and fixes—plus on‑call help for your tools and hosting. Built for San Antonio small businesses.

Website support dashboard preview
What we take off your plate

Proactive care, quick fixes, clear communication

Security & Updates

Core, plugin, and server updates with rollbacks and vulnerability patching.

Backups & Recovery

Automated, off‑site backups with tested restores for peace of mind.

Speed & Uptime

Performance tuning, CDN/caching, and 24/7 uptime monitoring.

Fixes & Content Help

Small changes, broken link fixes, and quick updates handled for you.

Hosting & Email

Server and DNS guidance, email setup, and integrations support.

On‑Call Support

Friendly help when you need it—by email or phone, during business hours.

Website Care Plans

Simple monthly options

Essentials

Core protection

39/mo
  • Monthly updates (CMS/plugins)
  • Daily off‑site backups
  • Uptime monitoring
  • Basic security hardening
  • Email support
Choose Plan
Growth

Speed & content help

79/mo
  • Bi‑weekly updates
  • Performance tuning + CDN
  • Security scanning & patching
  • 1 hr content/bug fixes
  • Email + phone support
Choose Plan
Pro

Priority & SLA

199/mo
  • Weekly updates & audits
  • Advanced security (WAF)
  • Priority queue (same‑day)
  • 3 hrs content/bug fixes
  • Staging & regression tests
Choose Plan
Custom

Tailored to your stack

Quote
  • Multi‑site & portals
  • E‑commerce & payments
  • Integrations & automations
  • Server & email management
  • On‑site support as needed
Request Quote
How support works

Set it and we’ll keep it running

1
Audit & Setup

We review hosting, DNS, plugins, and risks, then configure backups and monitoring.

2
Harden & Optimize

Lock down access, apply updates, and improve speed with caching/CDN.

3
Monitor & Maintain

We keep an eye on uptime, errors, and performance, fixing issues proactively.

4
Support & Evolve

Submit requests any time—we’ll update content and roadmap improvements.

Questions & Answers

Care plan FAQs

We stage and test major updates first. If anything slips through, we roll back using backups and patch the issue.
Yes. We’re host‑agnostic and can coordinate with your provider for DNS, SSL, email, and server tuning.
They’re pooled monthly for small requests—text/image updates, minor layout tweaks, or quick fixes. Larger features are quoted separately.
Yes. We maintain custom PHP apps, static sites, and common CMSs. For bespoke systems, we’ll audit first and tailor a plan.
Get In Touch

Pick a plan or ask a question